Thursday, September 26, 2013

Delays and sudden cancellation worry LPG consumers in Hyderabad

HYDERABAD: Denizens within the city are getting a harrowing time dealing with gas distribution agencies as postponed shipping, sudden cancellations as well as in worse cases extortion tactics through the delivery staff are which makes it frightening for LPG customers to even get a cylinder in your own home.

LPG customers stated delays are frequently without intimation as well as stretches for any month as well as delays over subsidy amount disbursement. "The booking I made on September 4 was cancelled without warning on September 12. I had been requested to reserve another cylinder," stated T Karunaker, a homeowner of Meerpet. "But cylinder is not yet been shipped regardless of the assurance in the agency that it might be made by Monday," he stated.

There has been cases of people booking a gas cylinder within the first week of August, but browsing vain for over a month for delivery. In a single situation, a homeowner of Srinagar Colony was told 15 days after booking by his gas agency that they got an order also it would take a few days to provide.

"I acquired a confirmation on August 8 that my order was reserved and the other message in 2 days that my cylinder continues to be shipped, when I didn't get my delivery. I've attended the company nearly twelve occasions since however i was told each time the cylinder could be shipped in a couple of days,Inch stated a harried Syed Abdul Khayoom a homeowner of Chandrayangutta.

"On friday, The trainer told us my booking was cancelled," he stated. Khayoom was finally given a cylinder despite the company staff told him his booking was cancelled.

Denizens have have been told by gas agencies that they're not titled towards the subsidy despite not tiring the quota of six cylinders.

Debashish Mukherjee, a researcher using the Defence Development and research Organisation, complained to Hewlett packard government bodies the way the delivery staff of Gopal Rao businesses, a distributor, had barged into his house on his desire not to outlay cash Rs 50 as delivery charge. He later discovered from his co-workers the delivery staff extracts cash on routine basis around the pretext the agency asks these to collect the total amount.

Customers will also be facing issues with compensation of subsidy amount following the Aadhaar banking account linkage deadline ended on August 31. Even individuals who got their accounts linked well ahead of time prior to the deadline have not been refunded immediately.

C Siva Kiran, a homeowner of HB Colony in Moula Ali, had complained towards the distributor and also the oil company about delay in compensation. "I'm yet to obtain the subsidy amount for gas cylinders shipped in This summer and September. After I asked using the oil company's customer service I had been told the total amount continues to be disbanded. However when I checked with my bank, the total amount hadn't showed up," he stated, adding he provided his bank particulars towards the gas agency well ahead of time.

Online consumer forums are flooded with lots of such complaints but civil supply authorities say there's an abundance of cylinder supply and also the delays are inexplicable. "We received one drawback in the Old City about postponed delivery and therefore are verifying it. We can't do much within the disbursement of subsidy because it is underneath the charge of oil companies," a Hyderabad district civil supplies official stated.

No comments:

Post a Comment